Privacy policy

✨ BROWN BEAUTY COLLECTION — PRIVACY POLICY

Last updated: November 2025

Brown Beauty Collection (“Brown Beauty,” “we,” “us,” or “our”) operates this website and online store. We are powered by Shopify, which provides the e-commerce platform that allows us to offer products, process payments, and serve our customers worldwide.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, contact us, subscribe to our email list, or engage with us in any way.

By using this website, you agree to the practices described below.

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1. Information We Collect

We collect the following types of personal information to operate our store and provide our services:

Information you provide to us:
    •    Name
    •    Email address
    •    Shipping address
    •    Billing address
    •    Phone number (if provided)
    •    Payment information (processed securely by Shopify — we do not see your full card details)

Information collected automatically:

When you visit our site, Shopify automatically collects:
    •    IP address
    •    Browser type
    •    Device information
    •    Pages visited
    •    Cookies
    •    Shopping activity
    •    Approximate location (country/city)

This helps us improve your shopping experience and protect our store from fraud.

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2. How We Use Your Information

We use your information to:
    •    Process and fulfill your orders
    •    Communicate with you about your order status
    •    Handle returns, exchanges, and customer service
    •    Send you important updates (launches, shipping updates, restocks)
    •    Improve our website and product offerings
    •    Prevent fraud and maintain a secure shopping environment
    •    Provide marketing emails only if you subscribe

We NEVER sell or rent your personal information.

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3. Email Marketing & Text Notifications

If you join our email list, you agree to receive:
    •    Launch reminders
    •    Early access alerts
    •    Order confirmations
    •    Shipping updates
    •    Exclusive promotions

You may unsubscribe at any time by clicking “unsubscribe” at the bottom of any email.

We do not spam. We contact you only when necessary or when you choose to opt-in.

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4. Payments & Security (Shopify Powered)

All payments are securely processed through Shopify Payments, Apple Pay, PayPal, or other Shopify-integrated processors.

We never receive or store your full credit card information.

Shopify uses:
    •    PCI-compliant encryption
    •    Secure servers
    •    Fraud protection tools

This ensures your shopping experience is safe and protected.

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5. Shipping, Pre-Orders & Fulfillment

To ship your order, we use carriers such as USPS, UPS, DHL, and others depending on your location.

For pre-orders, your information is used to:
    •    Confirm your order
    •    Provide estimated delivery updates
    •    Ship the product once it is produced

International orders may require additional duties or customs fees depending on your country. These are not collected by us and are the responsibility of the customer.

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6. Cookies

Our site uses cookies to:
    •    Maintain your cart
    •    Remember your preferences
    •    Improve site performance
    •    Analyze traffic
    •    Support marketing ads (if enabled)

You may disable cookies in your browser, although some site features may not function properly without them.

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7. Sharing Your Information

We only share your information with trusted third parties necessary to provide our services, including:
    •    Shopify
    •    Payment processors
    •    Shipping carriers
    •    Email service providers (Shopify Email or Klaviyo)
    •    Fraud prevention tools

These partners only receive the information required to perform their role.

We do not sell, trade, or share your information for unrelated purposes.

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8. Your Rights

Depending on your location, you may have the right to:
    •    Request a copy of your personal data
    •    Correct or update your information
    •    Request deletion of your data
    •    Opt out of marketing communications
    •    Restrict certain processing

To make a request, contact us at brownbeautycol@gmail.com

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9. Data Retention

We keep your information for as long as needed to provide services and comply with legal obligations.

Order records are typically retained for 3–7 years for tax and business purposes.

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10. Children’s Privacy

Our site is not intended for individuals under 13. We do not knowingly collect information from children.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

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12. Contact Us

If you have any questions, please contact us at:
📧brownbeautycol@gmail.com