Contact information

✨ BROWN BEAUTY COLLECTION — CONTACT INFORMATION

We’re here to help! If you have any questions about your order, sizing, shipping, pre-orders, or anything related to Brown Beauty, please reach out using the information below.

Our team typically responds within 24–48 hours (Monday–Friday).

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📧 Email Support

brownbeautycol@gmail.com

This is the fastest way to reach us.

For quick help, please include:

    •    Full name

    •    Order number (if applicable)

    •    Email used at checkout

    •    Photos (if there’s an issue with your item)

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📦 Order Support

If your package arrived damaged or incorrect, please email us within 48 hours of delivery with photos so we can assist you.

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🌍 Shipping & Pre-Order Questions

Check our Shipping Policy and Pre-Order Information for timelines and updates.

If you still need help, email us!

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📱 Social Media

You can also connect with us on Instagram for updates, launches, and restocks:

Instagram: @brownbeautycollection

TikTok: @brownbeautycollection

Please note:

DMs are not monitored for customer service.

Email is the official support channel.